THOMAS J. CLIFFORD
(517) 292-1513 phone 1115 Chester Road
(517) 282-1513 cell Lansing, MI 48912
(419) 715-3258 e-fax firstname.lastname@example.org
FOCUS INFORMATION TECHNOLOGY
SUMMARY IT professional with diverse experience in applications management, strong programming skills, systems administration, and a solid technical aptitude for troubleshooting and problem solving. Excel in identifying system needs, implementing multi-faceted application solutions, and working with a variety of operational systems, software, development languages and tools.
Coordinate projects from concept through implementation and service. Proficient in planning and administration, writing applications software, and providing system support. Demonstrate clear communication skills, patience, and technical knowledge in education and development of end users.
Accounting knowledge and skills, auditing, financial statement preparation and analysis.
· Hardware: PC, Server, Network Infrastructure Support, Repair, and Installation
· Languages: .NET 2003, C/C++, Java, Visual Basic, Visual Studio, VisualAge, RPG, Smalltalk, COBOL
· Database: Oracle, SQLServer, MySql, Sybase (all are SQL systems)
· Web: Html/CSS, Java, JSP/Servlets, J2EE, PHP, XML, AJAX
· Web/App Servers: Apache, Tomcat, Jboss, OpenLdap
· SDLC: CMM, Use Cases, MVC, Patterns, Project Management, Agile, SCRUM
· Frameworks: Eclipse, Struts, Spring, Hibernate, Stripes, Seam.
· Oses: WinXP, Win2K, Linux (SUSE, Fedora)
· Comp Science: Exposure to Simulations and AI, Genetic Algorithms.
· Financial Systems: Software systems development, maintenance, and support; auditing, financial statements.
· Self-taught: OpenGL, DirectX (3D visualization API)
EDUCATION & CERTIFICATION
1996 B.B.A., Northwood University, Midland, MI
Emphasis: Information Technology Management, Process Redesign, and Organizational Development
1986 A.A.S., Business Data Processing, Northwestern Michigan College, Traverse City, MI
Coursework: Programming, Operations, General Business, Accounting, Analysis.
Member, Phi Theta Kappa National Honor Society
Honors English program.
1992-04 Novell CNE Certified (through v5)
1973-76 Physics/Pre-engineering Program, State University of New York, Oneonta, NY
08/06- Software Analyst/Developer
Present Michigan State University, East Lansing, MI
Software Analyst / developer, first for Health Information Technology (HIT), then for Administrative Information Systems (AIS). J2EE, Java, SQL, JSP, CSS, AJAX, CVS, Agile development methodology.
05/06- Contract Developer
08/06 EDS, Lansing, MI
Contract Software Developer using Sun Unix, C/Pro*C, Oracle Sql. CMMI Level 5 shop, used code reviews, and a Scrum-like process on a daily/weekly basis.
THOMAS J. CLIFFORD
IT EXPERIENCE, continued:
01/06- Contract IS Analyst / Developer
04/06 Michigan State University, East Lansing, MI
Contract Software developer using ASP/SQL for University Services. Used AJAX, CSS, SQL.
04/00- Senior IS Analyst / Helpdesk-Networking Liaison (2nd level support)
05/04 Munson Medical Center, Traverse City, MI
Utilized Cerner Powerchart scheduling product, MS Office 2000, Windows 9x, XP Pro, and Win2K to support multiple healthcare applications in a Help Desk environment supporting 4,500 users at Munson Medical Center and its affiliates. Resolved technical problems of greater difficulty and assisted the 1st level support staff. Capable of providing “remote control” support to desktop users. Extensive work on software issues, network, matters, hardware support, and resolving problems on internal Groupwise communication system.
Team member in unifying the process for employee access to protect sensitive and confidential information. Issued Log In authorization to staff of all levels, ensuring the proper level of access to the appropriate parties.
Provided technical support to desktop and network teams in the roll out of new systems.
01/94- Network Administration & Project Management / Security Specialist
04/00 State of Michigan, Dept. of Corrections, MIS/Dept. of Treasury Investments Bureau, Lansing, MI
Utilized Netware 4 NDS system and provided server administration and support for 96-server WAN. Team member in adding servers and upgrading Novell and Groupwise systems. Provided desktop support to State employees throughout a greater portion of Michigan both in-house and on-site.
Worked with highly sensitive information. As a Security Specialist, assisted in policy development for IT security. Scope of work with the State was comprehensive and also included serving as a Lotus Notes Administrator, Programmer, and Trainer. Worked extensively in Sybase/Powerbuilder applications development. Evaluated and learned software development tools (i.e., VisualAge, Visual Basic3.0, and IBM CSet++), and integrated them into specific projects. Programmed systems in C and Paradox.
04/90-01/94 Consultant, Time Technical Source Services, Grand Rapids, and Battle Creek, MI
07/88-02/90 Software Developer, Memory Lane Systems, Petoskey, MI
04/87-06/88 Consultant, Chicago, IL area
10/86-04/87 Software Developer, Sage Foods, Inc., Des Plaines, IL
09/84-10/86 System Analyst/Designer, RGI, Inc., Falls Church, VA
11/81-09/84 Programmer/Help Desk, Medicus Systems, Inc., Evanston, IL
04/81-10/81 Munson Medical Center, Traverse City, Michigan. Computer operations, patient accounting.
01/80-04/81 Emergency Consultants, Traverse City, Michigan. Computer operations, trained 1 staff.
06/77-08/79 Empire National Bank, Traverse City, Michigan. Computer operations, bank accounting,
trust department computer operations, EDP Auditing, financial statement analysis.
Extensively experienced in facets of programming, software development, system design and support, and troubleshooting for a wide range of organizations. Experienced vast advances in technology throughout career and strengthened IT system knowledge and expertise.
2004- Clifford IT Services, Lake Ann, MI
2005 Contract for service to provide web page, database, script, and java development. Provided PC and network support as well as installation. Clients include Best Western Hotels and Kforce. Installed network systems and upgraded PDA and POS terminal hardware. Developed java programs for clientele.
08/05- Quality Control Inspector, Food for Thought, Honor, MI
01/06. Part-time QC position for local specialty foods manufacturer.
09/04- Office Manager, True North Builders, Glen Arbor, MI
07/05 Utilized Quickbooks Pro and provided PC and network support.
· Communication · Patience · Reliability · Strong Learner · Flexibility · People-Focused
References upon request.